How do I switch from another ISP to Infini-fi?

Switching is straightforward:

  1. Cancel with your current ISP.
    • Serve their notice period so the fibre line can be released.
    • Ask them for your final cancellation date.
  2. Place your order with Infini-fi.
    • You can sign up immediately — just give us your cancellation date.
    • We’ll coordinate with the FNO to take over the line.
    • Sometimes we may ask for proof of cancellation to speed things up.
  3. Set up your Infini-fi router.
    • Once your old ISP releases the line, we’ll activate Infini-fi.
    • We’ll courier you a pre-configured router, or help reconfigure your own.

👉 Timing tip: Try to align your Infini-fi activation for the day after your old service ends. That way, you’ll have almost no downtime.

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