South African law (RICA) requires all telecoms users to provide:
- SA ID or passport copy
- Proof of address (not older than 3 months)
You can upload these via our portal or email.
Other requirements:
- If you pay via debit order, we require a debit order mandate for your bank. We will help you with this process.
- Agree to Infini-fi Terms & Conditions (billing, cancellations, etc.).
- Landlord/body corporate permission (if renting and new installation needed).
- Compliance with lawful authority requests (rare, but required by law).
Your privacy is always protected under law and our policies.
